Shipping & Delivery Policy
At TheSparkSup, we are committed to delivering your orders efficiently, securely, and on time. We understand the importance of reliable shipping, and we strive to ensure that your shopping experience with us is smooth from checkout to delivery.
Shipping Locations
We offer worldwide shipping, including major regions such as the United States, United Kingdom, Canada, Australia, Europe, and the Middle East. No matter where you are, we’ll make sure your order reaches you safely.
Order Processing Time
All orders are processed within 1 to 3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays. If we are experiencing a high volume of orders, processing may take an additional day or two, but we will always keep you informed via email.
Shipping Charges
We offer free standard shipping on all orders.
In case you require expedited shipping, please reach out to our support team before placing your order. Express delivery options may be available at an additional cost.
Tracking Your Order
As soon as your order is shipped, you will receive a shipping confirmation email with a tracking number. This will allow you to track your order in real-time and stay updated on its status.
Customs and Duties
International orders may be subject to customs duties and taxes depending on your country’s regulations. These charges are the responsibility of the customer. Please check with your local customs office for more information.
Delivery Delays
While we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to factors beyond our control such as customs processing, weather conditions, or courier issues. We appreciate your patience and understanding in such cases.
Questions or Concerns
If you have any questions about your order status, shipping, or delivery, feel free to contact us at info@thesparksup.com. Our support team is here to assist you promptly.