Terms & Conditions

Effective Date: August 2025

Welcome to The Sparks Up, a brand owned and operated by Keystone Solutions LLC (“Company,” “we,” “our,” or “us”). By accessing or using our website thesparksup.com (“Site”) or purchasing our products, you agree to be bound by these Terms & Conditions (“Terms”). Please read them carefully before using our services.

1. Use of Our Website

You must be at least 18 years old to use our website or make a purchase. By using our Site, you agree not to misuse the content, attempt unauthorized access, or engage in any unlawful activities.

2. Product Information

We strive to display accurate product descriptions, images, and pricing. However, slight variations may occur due to lighting, screen resolution, or leather’s natural texture. We reserve the right to update, correct, or modify product details at any time without prior notice.

3. Orders & Payments

  • All orders placed on our Site are subject to acceptance and availability.
  • We accept payments through secure gateways. By placing an order, you confirm that the payment details provided are valid and authorized.
  • Prices are listed in USD unless otherwise stated. Taxes and shipping fees may apply depending on your location.

4. Shipping & Delivery

Orders are processed and shipped according to our Shipping & Delivery Policy. Delivery times are estimates and may vary due to external factors (e.g., customs, weather, or courier delays). We are not responsible for delays beyond our control.

5. Returns & Refunds

We offer free returns within 30 days of delivery. Refunds are issued to the original payment method within 10 business days after inspection of the returned item. Please review our full Return & Refund Policy for details.

6. Exchange Policy

Customers may request an exchange for a different size, color, or style (subject to availability). Return shipping fees may apply, unless otherwise stated in our policies.

7. Intellectual Property

All content on this Site—including text, images, logos, graphics, and designs—is the property of Keystone Solutions LLC (trading as The Sparks Up) and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Keystone Solutions LLC (trading as The Sparks Up) shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products, website, or services. Our liability is limited to the purchase price of the product in question.

9. Privacy

Your personal information is collected, stored, and used in accordance with our Privacy Policy.

10. Governing Law

These Terms are governed by and construed under the laws of the State of New Jersey, United States. Any disputes will be subject to the exclusive jurisdiction of the courts located in New Jersey.

11. Changes to Terms

We may update or revise these Terms from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our Site and services constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions regarding these Terms, please contact us at:

Email: info@thesparksup.com
Phone: +1 443-768-0534
Address: 1522 Copeland Road, Catonsville, MD 21228, United States